Q Hi We have a 2.7m hexagonal Parables canopy that we got many years ago – probably around 2009. Is it possible to get replacement canopy bags – ours has torn. Many thanks Peter
A Hi Peter, do you mean Paraflex parasols ?
If so, yes, we can get cover bags – grey, for cover the parasol when not in use. The cost is £44.99 per cover bag. Deliver to the mainland UK is £15, how ever many cover bags you have.
If you would like to go ahead, please give me a call and I can take an order from you over the phone.
Q I have a 4 year old Tradewinds parasol that needs cleaning. I know it needs to be handwashed at 30 degrees but could you advise on the cleaning product I can use?
A I have checked and am reassured that the cleaning instructions will be exactly the same on a new canvas or one that is old. Please see below:
“To clean the fabric, open the parasol and put on its side and remove dirt using a soft brush with warm water. In order to protect the Teflon properties, use only a mild detergent that does not contain ammonia. Never dry-clean the fabric. It is recommended that a suitable protective treatment such as 303 Fabric Guard is used after cleaning the canopy. This protects and waterproofs the canopy. The customer could wash in the machine if on a low temperature and the machine is large enough. Do not tumble dry. Dry naturally and put back on frames as quickly as possible – to avoid shrinkage. Once dry and on frames they will need to use protective treatment as stated above.”
I have also attached the most up-to-date instructions.